A new online platform to educate casino employees on WMS Products and Services.
The online Customer Learning Channel is the latest initiative in WMS’ ongoing efforts to support our casino partners. The Customer Learning Channel is a powerful tool to bring you and your employees the latest information about new WMS products and solutions. By the time these products reach your casino floors, the Customer Learning Channel will make sure you have all the information you need to bring your players the best possible gaming experience.
The Customer Learning Channel is designed for casino marketing departments and casino employees who work with players, to answer any questions players may have about the new features of WMS games.
Accessible through any Internet browser, the Customer Learning Channel provides access to detailed learning modules that include videos, bonus descriptions and game features. You can choose the right learning modules for your employees, and make them available for review at any time, on any computer. Each module includes a quiz feature that lets participants test their product knowledge and keep track of their progress.
TO SET UP YOUR CASINO
WMS updates the Customer Learning Channel continuously, bringing you information on new key products as soon as it becomes available.
To protect your competitive edge, the platform is secure for approved users. This guide will explain the simple yet comprehensive system that will keep you and your employees up-to-date on the latest features coming to your casino floor.
3 EASY SET-UP STEPS
The Customer Learning Channel is designed for maximum ease of use, and setting it up takes only three easy steps.
1You’ll assign an Administrator to approve and maintain a list of authorized users. WMS will contact this Administrator on a quarterly basis to get these updated user lists.
2WMS will send login details directly to the employees on your list of authorized users.
3Your employees will start learning immediately, and report their progress to supervisors.
Contact your WMS Account Executive today to get your casino access to this powerful tool to better promote the products on your casino floor.